Privacy Policy

GROOMERA

Privacy Policy

This is an electronic document following the rules and regulations of govt. of India.

This privacy policy describes about the information collected, their use and disclosure by Groomera India Private Limited (basically called as Groomera), and here on affiliates as ("We", "organization", "Us", "Our"). This policy ensure about the protection of the information shared by user during the use of our Application/website www.groomera.com and use of our any services. We ensure the full protection of your data.

The term ("You", "your") refers to the user of this Application/ website and services.

This policy will not be applicable when any information collected by any of our third party such as server, and other sub service provider(s)/your competitior(s). Groomera won't be responsible for any of privacy related issue with third parties.

So, kindly read his privacy policy and use our services after ensuring yourself safe when using our Application/website.

In case of any grievances kindly mail us to support@groomera.com and you can also write at N14/130 KH 3A SARAINANDAN KHOJWAN VARANASI, Uttar Pradesh - 221010.

YOUR ACCEPTANCE

By accessing ourApplication/ website you agree for the collection of your information and share with our third parties and disclosure if any official enquiry happens in future by government and other necessary one. If you don’t agree with our policy then you may not use this Application/website or our service.

RIGHT TO CHANGE THE POLICY

Groomera has rights to change their privacy policy and you can check the updated policy on the same page and we may notify you via email about the updation if the policy has major change

WHAT WE COLLECT FROM YOU

During registration on our Application/website we collect your personal information including your name, contact details, your email id, your address, aadhar card, etc. We may collect your other information like your gender, your age and your IP Address.

We will also collect your professional list along with their personal details, contact no., address, aadhar card, etc.

We will also collect your shop details like your shop name, Shop address, Shop GST No., and other amenities.

We can also collect your data preference how you use our services for the ease of your search for next visit on our Application/website.

We can collect your transaction details during the use of any of our services.

We can record your call during our customer service support and store it for our future purposes.

We may get details of your phone and the photos and files stored in it to facilitate our social interactions through your contact details in your phone

If you are our associated vendor then we may record your additional files like your certificates, your address, and your telephonic conversation withour customer and also with the organization.

HOW WE USE YOUR INFORMATION

We can use your information for internal record keeping purpose and to ensure you wonderful experience of customer support.

To notify you about our self-designed packages, the change of our policies and any change in our business plan, your email id or by call or messages

We can also use it for the answer of other customers regarding the same services with same vendor if anyone asks about it.

DISCLOSURE OF YOUR INFORMATION

We can disclose your some information like your shop name, address, yourcontact details, your professional name, your ratings, etc.

We may disclose your information with the government officials, if they ask such details in case of any grievance like any crime or fraud.

We can share your information with our team to provide you efficient customer support.

DATA SECURITY

We ensure for the data security of our customer. We try our best to keep your data secure.

Also, we aware you that the sharing information on internet sometimes may not secure so you check the privacy policy if you have doubt about anything on internet. However, we ensure full security of your data.

For any queries or grievance

Email us on support@groomera.com