This is an electronic document following the rules and regulations of govt. of India.
The term ("You", "your") refers to the user of this Application/ website and services.
This policy will not be applicable when any information collected by any of our third party such as server, and other sub service provider(s)/your competitior(s). Groomera won't be responsible for any of privacy related issue with third parties.
In case of any grievances kindly mail us to [email protected] and you can also write at N14/130 KH 3A SARAINANDAN KHOJWAN VARANASI, Uttar Pradesh - 221010.
By accessing ourApplication/ website you agree for the collection of your information and share with our third parties and disclosure if any official enquiry happens in future by government and other necessary one. If you don’t agree with our policy then you may not use this Application/website or our service.
RIGHT TO CHANGE THE POLICY
WHAT WE COLLECT FROM YOU
During registration on our Application/website we collect your personal information including your name, contact details, your email id, your address, aadhar card, etc. We may collect your other information like your gender, your age and your IP Address.
We will also collect your professional list along with their personal details, contact no., address, aadhar card, etc.
We will also collect your shop details like your shop name, Shop address, Shop GST No., and other amenities.
We can also collect your data preference how you use our services for the ease of your search for next visit on our Application/website.
We can collect your transaction details during the use of any of our services.
We can record your call during our customer service support and store it for our future purposes.
We may get details of your phone and the photos and files stored in it to facilitate our social interactions through your contact details in your phone
If you are our associated vendor then we may record your additional files like your certificates, your address, and your telephonic conversation withour customer and also with the organization.
HOW WE USE YOUR INFORMATION
We can use your information for internal record keeping purpose and to ensure you wonderful experience of customer support.
To notify you about our self-designed packages, the change of our policies and any change in our business plan, your email id or by call or messages
We can also use it for the answer of other customers regarding the same services with same vendor if anyone asks about it.
DISCLOSURE OF YOUR INFORMATION
We can disclose your some information like your shop name, address, yourcontact details, your professional name, your ratings, etc.
We may disclose your information with the government officials, if they ask such details in case of any grievance like any crime or fraud.
We can share your information with our team to provide you efficient customer support.
We ensure for the data security of our customer. We try our best to keep your data secure.
For any queries or grievance