Welcome to Groomera — Here's Where to Begin
Welcome to Groomera — Here's Where to Begin
Category: Getting Started Reading time: 4 min
Welcome to Groomera. You've just signed up for an all-in-one platform that handles your bookings, your team, your storefront, your products, and your customer communication — all in one place, built specifically for grooming businesses like yours.
This article gives you a clear picture of what Groomera is, what you'll be setting up, and the fastest path to getting your shop live.
What Groomera Does for Your Business
Groomera replaces the patchwork of tools most grooming shops rely on — a booking app here, a spreadsheet there, a group chat for scheduling, a separate payment link for products. Instead, everything lives in one dashboard that you control.
Here's what's included:
Feature | What It Does |
Public Storefront | Your shop gets an instant website at groomera.com/[zipcode]/[username] — no design work needed |
Booking Management | Full calendar with appointment tracking, statuses, SMS and email reminders |
AI Voice Assistant | An AI that answers your phone, handles questions, and books appointments automatically |
Team Management | Invite specialists, assign services, track commissions and tips |
E-commerce Store | Sell grooming products directly from your storefront with Stripe payments |
Financial Tracking | Log income and expenses, run revenue and booking reports |
Task Assigner | Assign shop tasks to your team with priorities and due dates |
Contracts | Upload and store client and business contracts securely |
The Two People Who Use Groomera
You — the Owner. You have full access to the owner dashboard. You manage everything: bookings, specialists, products, finances, and settings.
Your Specialists. Each specialist you invite gets their own separate portal. They can see their own schedule, assigned services, client notes, and tasks — but not your financials or other specialists' data.
Your clients don't need an account. They visit your public storefront, pick a service, choose a specialist, and book — no sign-up required.
Your First-Day Checklist
Getting your shop live takes less than an hour if you follow this order. Each step links to a dedicated guide.
- Step 1 — Complete your business profile — Name, address, hours, logo, contact info
- Step 2 — Add your services — List what you offer and set your prices
- Step 3 — Invite your specialists — Add team members and assign their services
- Step 4 — Review your public storefront — See exactly what your clients will see
- Step 5 — Set up reminders — Enable SMS and email reminders for upcoming appointments
- Step 6 — (Optional) Configure your AI Voice Assistant — Set up your phone number and AI agent
- Step 7 — Share your booking link — Send clients to groomera.com/[zipcode]/[username]
What Your Dashboard Looks Like
Once you log in as an owner, you'll see a sidebar with everything you need. Here's a quick map:
Sidebar Item | What You'll Use It For |
Bookings | View and manage your appointment calendar |
Specialists | Add, invite, and manage your grooming team |
Clients | Browse your client list and their appointment history |
Products | Add retail products and manage inventory |
AI Assistant | Configure your AI voice agent and phone number |
Reports | Revenue trends, booking volume, performance analytics |
Budget & Expense | Log and categorize income and expenses |
Task Assigner | Create and assign tasks for your team |
Contracts | Upload client and business contracts |
Support | Help articles and feature requests |
Your 14-Day Free Trial
Every new Groomera account starts with a 14-day free trial — no credit card required to begin. During your trial, you have full access to all features.
When the trial ends, you'll be prompted to choose a paid plan. Your data is never deleted if you don't upgrade immediately — you'll simply lose access until you subscribe.
For details on what each plan includes, see **How to Start Your Free Trial →**
Need Help Along the Way?
Every section of this Help Center maps to a part of your dashboard. If you get stuck:
- Use the Support tab in your sidebar to browse articles or submit a ticket
- Request a feature directly from the support page — we read every one
You're in good hands. Let's get your shop set up. 👇
Next step: How to Create Your Business Profile →
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